Terms of service

Effective Date: July 31, 2025

This website is operated by Arctic Luxe. Throughout the site, the terms “we,” “us,” and “our” refer to Arctic Luxe. Arctic Luxe offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

We reserve the right to update or modify these Terms by posting updates on our website. Your continued use constitutes acceptance of any changes.

Our store is hosted by Shopify Inc., who provides us with the ecommerce platform to sell our products and services.

Section 1: Online Store Terms 

By using our site, you confirm you are the age of majority in your state/province or have parental consent. You may not use our products for illegal or unauthorized purposes or violate any laws.

Section 2: General Conditions 

We reserve the right to refuse service to anyone for any reason. You understand that your content (excluding credit card info) may be transferred unencrypted over networks. Credit card information is always encrypted.

Section 3: Accuracy, Completeness, and Timeliness of Information 

We are not responsible if information on this site is not accurate, complete, or current. Historical information is for reference only. You agree it is your responsibility to monitor changes.

Section 4: Modifications to the Service and Prices 

Prices for products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice. We are not liable for such changes.

Section 5: Products or Services 

Some products may be exclusive to the website and have limited quantities. Returns and exchanges are governed by our Refund Policy. Product images are presented as accurately as possible, but we cannot guarantee display precision.

We may limit sales by person or region, and we may discontinue products at any time. We do not guarantee that products will meet expectations or that errors will be corrected.

Section 6: Accuracy of Billing and Account Information 

We reserve the right to cancel or limit orders at our discretion. You agree to provide current and accurate information. We may notify you via email if changes or cancellations occur.

Section 7: Optional Tools 

We may offer access to third-party tools “as is” without warranties or endorsements. Use at your own risk and familiarize yourself with any applicable third-party terms.

Section 8: Third-Party Links

We may link to third-party websites. We are not responsible for their content or policies. You should review those terms before engaging in transactions.

Section 9: User Comments, Feedback, and Other Submissions 

If you send us creative content, you grant us unrestricted rights to use and share it. We have no obligation to keep submissions confidential or compensate for them.

You agree not to violate any rights or post unlawful, abusive, or misleading content. We assume no responsibility for user submissions.

Section 10: Personal Information 

Your submission of personal data is governed by our Privacy Policy.

Section 11: Errors, Inaccuracies, and Omissions 

We may correct errors or update information at any time without notice, even after you’ve submitted an order. We are not obligated to keep information current unless required by law.

Section 12: Prohibited Uses 

You are prohibited from using the site for:

• Unlawful purposes
  

• Violating laws
  

• Infringing on rights
  

• Uploading malware or viruses
  

• Collecting personal data without consent
  

• Spamming or scraping
  

• Obscene or immoral activity

Violations may result in termination of your access.

Section 13: Disclaimer of Warranties - Limitation of Liability 

We do not guarantee uninterrupted or error-free service. All products and services are provided “as is” without warranties. We are not liable for any loss or damage resulting from your use of the site or our products.

Some jurisdictions do not allow limitations on liability, so this may not apply in your area.

Section 14: Indemnification 

You agree to indemnify and hold harmless Arctic Luxe and its affiliates from any claims arising from your breach of these Terms or violations of law or third-party rights.

Section 15: Severability 

If any part of these Terms is found to be unlawful or unenforceable, the remainder remains enforceable.

Section 16: Termination 

These Terms are effective unless terminated by either party. You may terminate by discontinuing use. We may terminate your access if you breach any Terms.

Section 17: Entire Agreement 

These Tems, along with any referenced policies, constitute the full agreement between you and Arctic Luxe. No prior communications override this document.

Section 18: Governing Law 

These Terms are governed by the laws of the United States.

Section 19: Changes to Terms and Conditions

You may review the most current version of the Terms on this page. We reserve the right to modify these Terms at any time. Continued use of the site means you accept changes.

Section 20: Contact Information 

Questions about these Terms should be sent to:

• Email: sales@arcticluxe.com
• Business Name: Arctic Luxe
• Business Address: 6825 Queens View Circle Anchorage, AK 99504
• Phone Number: +1 (907) 947-7610
  

Disclaimer 

Effective Date: July 31, 2025

We want to be open and honest with you. This page explains the limits of our responsibility for the content, products, and services offered on our website.

Definitions

• “Company,” “we,” “our,” or “us” means Arctic Luxe.
  

• “You” means you, the person using our website.
  

• “Service” means this website (www.arcticluxe.com) and everything offered on it, including information and shopping features.

General Information Disclaimer

We do our best to keep everything accurate and up to date, but the information on our site is for general guidance only. That means:

• We may occasionally make mistakes or miss updates.
  

• We can’t promise everything on the site is 100% accurate, complete, or current at all times.
  

• We may change or update content, products, or prices without giving advance notice.

You use the site at your own risk and should reach out to us if anything seems unclear.

Product Use & Care

Many Arctic Luxe pieces, including our custom parkas, are handmade or custom-crafted in-house. Some elements may be sourced or prefinished to ensure durability and consistency. Due to this process:

• Items may vary slightly in color, detail, or fit.
  

• You are responsible for following the care instructions provided.
  

• We are not responsible for damage caused by improper washing, storage, or use.

Shipping, Returns, and Refunds

Our shipping timelines and refund policy are clearly laid out in separate pages:

• Shipping Policy
  

• Refund Policy
  

We recommend reading those before placing your order. We are not responsible for delays caused by the postal service or customs.

External Links

Sometimes we may link to other websites or brands. These sites are not run by us. We can’t guarantee the accuracy, security, or reliability of anything they post or sell. Please use your own judgment when visiting third-party sites.

Affiliate Links (If Any)

Some of the links on our website may be affiliate links. This means if you click a link and buy something, we may earn a small commission at no extra cost to you.

We only recommend things we truly believe in.

Intellectual Property & Copyright

Unless stated otherwise, everything on this site, including our designs, images, product descriptions, and logo, belongs to Arctic Luxe.

Please don’t reuse, copy, or repost anything without asking us first. If you believe we’ve used something you own without permission, contact us and we’ll review it right away.

Opinions and Comments

Sometimes, you may see opinions, blog posts, or customer comments. These reflect the views of the original writers, not necessarily Arctic Luxe.

We are not responsible for what others post and we may remove comments that are rude, offensive, or misleading.

No Legal or Professional Advice

The content on our site is not legal, medical, or professional advice. If you need that kind of help, please speak with a qualified expert.

Use at Your Own Risk

Everything we provide is shared “as is” and “as available.”

We don’t guarantee that our site is perfect, that it will always work without interruption, or that it will be free of bugs or viruses.

By using the site, you agree that Arctic Luxe is not liable for any damages, losses, or costs related to your use of our site or products.

Contact Us

If you have any questions or concerns about this disclaimer, or if something on our site doesn’t seem right, please reach out.